Support
Emergencies
Weinon is not an emergency service and cannot dispatch help. If an animal is in immediate danger, contact a veterinarian or local authorities directly.
Common questions
- I did not get my sign-in code. Check spam, make sure the email is correct, wait a minute and request a new code. Codes expire after 10 minutes.
- How do I export my data? Open Me in the app and choose the data export option.
- How do I delete my account? Open Me and request account deletion. See the privacy policy for what happens next.
- A photo or report is wrong or unsafe. Use the report option in the app, or email us with the case details.
- A vet listing is wrong. Signed-in members can suggest corrections in Find a vet; every change is reviewed.
Contact
Support: support@weinon.app
App Review and general enquiries: contact@weinon.app